Operations Support Clerk

Job Overview

Multiple Locations & Multiple Shifts available


Job Description

The role of Operations Support Clerk is to provide support to the Team Leader by assisting in clerical duties as well as on the warehouse floor.



  • Prepare all department documentation.
  • Respond to all internal or client inquiries (via telephone, email, fax or in person) in a professional, polite manner.
  • Ensure that all productivity reports are accurate and achieved to maintain service level standards.
  • Data entry for multiple customers.
  • Manage order flow in the system (PKMS) and on the floor with the team.
  • Help coordinate and supervise the activities with the processing team.
  • Assist team with troubleshooting any RF Issues.
  • Supporting activities on the floor as required,( RF Scan, pick, pack, Fill Active)
  • Other duties as assigned.


Warehouse Order Processor Qualifications

  • Warehouse and/or retail experience preferred
  • RF scanning experience is an asset
  • Safety shoes are a must
  • Clean criminal background
  • Detail orientated & comfortable working in a fast-paced environment



  • 1-2 years experience in a distribution, transportation and/or logistics environment is an asset.
  • Strong communication skills: verbal, written, listening.
  • Excellent interpersonal skills. Proven ability to encourage and motivate others in a positive manner.
  • Excellent keyboarding skills well versed in Microsoft Outlook, Excel and Word.
  • Knowledge and experience using PkMS and Navigator an asset.
  • Able to work with multiple systems simultaneously. – The ability to lift up to 50 lbs.
  • Able and willing to work overtime as required in order to meet time-sensitive service level standards.
  • Minimum High School diploma; College diploma preferred.

Get in Touch with Us

Have questions or ready to take the next step? Contact us today to learn more about our services.
Our friendly team is here to assist you and provide the information you need. We look forward to hearing from you!